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Manfaat call center ACC, not only ucomplaints

The benefits of the ACC Call Center  will be gained by  its users.   Often there are problems with cooperation with loan or leasing institutions, and if they are not solved immediately, misunderstandings will arise. Well, that misunderstanding can finally become another problem for you.

Of course, you do not want the problems  encountered in the provision of heavy machinery  financing loans with ACC not to be solved immediately?   To overcome various problems or obstacles can be used in different ways . One of them is by contacting  part of the ACC Call Center.

Acc  call center  has many benefits that you will get,  and the most noticeable is to help overcome problems during the financing process.   There are several problems that users of  ACC services often face,  such as applying for a credit relief to extend the loan term to make installments easier.

To contact the call center, this can be done easily.   This is because the ACC provides its number with which customers  or users can contact it.   You can immediately submit a complaint to the appropriate  number and submit a complaint or complaint in an appropriate and complete manner.

In this way, the leasing country can provide you with the best solution.  Do not forget to provide some important necessary documents.   Before you know how to get in touch and what are the advantages of an ACC call center,  you also need to know  how the history of the company is at first glance, just go ahead and see the explanation below.

Brief  history of the ACC company

As mentioned earlier, you will actually get a lot  of acc call center benefitsACC or Astra Credit Companies is a financing institution for cars and heavy equipment. The financial  company  already has  a good reputation in the wider  community and has more than 9,000 partner traders.

According to the regulation of OJK (financial services institution) No. 29 / POJK.05 / 2014,  the company fulfills business needs in the areas of  investment financing, multifunctional and operating lease, working capital  .  using conventional and sharia-based schemes.   Both of them have their advantages.

The predecessor of the ACC was from PT Astra Sedaya Finance,  which was founded before  1982.  15 July   under the name PT Raharja Sedaya. The company is useful for supporting the automotive business of the Astra group. Only in 1990. PT Rajardja Sedaya changed its name to PT astra Sedaya Finance.

The advantages of the ACC call center  provided by this company  include the purchase of new and used cars, especially for vehicles produced by Astra , such as Toyota Isuz u, Daihatsu, Peugeot to BMW.   According to its activities,  the company operates in  such a way as to support the financing process of more than 1600 car dealerships in Indonesia .

Some of the companies  working in ACC associations   are Astra Sedaya Finance, PT Swadharma Bhakti Sedaya Finance, PT astra Auto Finance, PT Staco Estika Sedaya Finance and PT Pratama Sedaya Finance.   To date, this  company continues to develop the various  services and devices  offered.  In addition,  it also continues to maintain its existing reputation.

 Acc y ang call center details

The existence of acc call center services is indeed a means for customers and businesses to get information more easily and practically.   In addition, there are many  advantages of the ACC Call Center that users will get.   Especially to overcome various problems and complaints during cooperation.

For those of you who want to contact  the part  of the company’s call center,  you can directly call the  number  021-766-9000  to customers in  the Jakarta district.   Meanwhile, if you are outside of Jakarta, you can call 1500-599 directly.   This number can be contacted using all telecom operators.

Meanwhile,  for customers who want to contact the head office directly, they can directly call the number (021) 7885-9000. Where  the head office of the ACC  is employment at Jl.TB Simatupang No.90.   When submitting these complaints and proposals, this should be done in a clear and comprehensive manner so that  the company can understand it further.

Customers can wait approximately 20 days to receive a response or response.  The period is calculated from all documents received. If it turns out that the process of submitting a complaint  does not receive  a response, the only way to be used can be chosen by contacting the OJK through the 1500655  number.   This is the best way to pass complaints.

Advantages of ACC call centers

You already don’t know how to file a complaint through the ACC company. Well, it turns out that the acc call center  has  many advantages  , which must be known.   For more information, see the  review below

  1. Submit  complaints quickly

As mentioned earlier  ,  the existence of a call center is actually the most appropriate place to file complaints, such as problems during the credit process.   With the quick reporting method, your problems can be solved quickly .   You can use one of the above numbers directly.

  1. Get information related to products you own

Another advantage   of the ACC call center   is that  you can get information  related to  the products belonging to the company in question . Astra Credit Companies itself has several products, such as car financing for heavy lats.

  1. As a tool for providing advice

The existence of  a  call center  may also be the  best place to advise the company.   There is no doubt that if the services of the leasing company are sometimes not satisfactory, you can immediately give them advice  so that they can work more optimally .

  1. To contact the company

The benefit of the ACC call center from the existence of a call center is to connect customers with this ACC company.   Moreover, their existence is also very important, as  they  are able to solve various problems of customers.

Advantages of buying a vehicle with ACC

There are   various advantages that you have when buying a vehicle with ACC, these are:

  1. Have the best service for  your customers

Using  this LEASING authority from acc will also provide a number of advantages to its users.   For example,  the existence of the  best service that  used the concept of operational excellence to maintain customer satisfaction   .

  1. Has a wide  range of all product functions

Astra Credit Companies also has a variety of product features that are quite comprehensive.   In addition, she collaborated with several car dealers in Indonesia.   The requirements for applying  for  credit can also be  done very easily.

  1. Affordable customer access

Finally, you will also be provided with a service in the form of customer access, which is  very easily accessible.   There are many options for staying in touch, for example, through call centers or social media.

Cooperation with financial institutions is not really immune from various problems.   To overcome  this  , customer service  may be the best solution.   Acc  call center  has many advantages that you  can get.

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